Frequently Asked Questions
How Do I Join?
What Do I Get?
Our membership options are access only, meaning you will have access to the Club anytime with ur access tag. You can request to download our PT app, this app keeps track of your workouts & nutrition. Personal Training is available also at an extra cost to your membership..
Is The Club Safe?
The Club has multiple CCTV security systems operating at all times for your safety. The main access door can only be opened by current members. White monitored panic buttons are installed on each green piller inside. The carpark area and gym are very well lit day and night..
Can I Suspend My Membership?
Memberships can be suspended for a time period. There is a $15.00 charge to do it. You need to fill and submit this online form to activate a suspension. Click here ADJUSTMENT and submit thisform. If you have a direct debit membership your payments will stop for the required time period.
Can Anyone Use My Membership?
No, unless you decide to transfer your membership to another person which attracts a fee of $35.00. To do this you would need to visit the Club during staffed hours to fill in new contract forms and transfer forms. You are the only person authorised to use your access tag unless your membership is transfered.
How Do I Cancel My Membership?
Providing your contracted membership term has passed, no cancellation fee will be charged. You are required to give 10 days notice to Debitsuccess. Call them on 0800 481 0400 or submit an ADJUSTMENT form. Please note if you are cancelling within your minimum term then a cancellation fee will apply.